This Privacy Policy explains how RunPilot (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or contact us.

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We are committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.     Who we are

Business name: AENI Limited (tradingas RunPilot)
Company number: 17146875
Registered in: England and Wales
Registered office: The Innovation Centre, 217 Portobello, Sheffield, UnitedKingdom, S1 4DP
Status: Incorporated as a private limited company in England and Wales
Jurisdiction: United Kingdom
Contact email: joseph.hammond@runpilot.io

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For the purposes of data protection law, AENi is the data controller of your personal data.

2. What personal data we collect

We may collect and process the following personal data:

• Contact details: name, email address, phone number
• Professional information: company or organisation name
• Communications: messages you submit via our contact form or email
• Technical data: IP address, browser type, device information
• Usage data: information about how visitors interact with our website

We do not knowingly collect personal data from children.

3. How we collect your data

We collect personal data when you:

• Submit a contact or enquiry form on our website
• Contact us directly via email
• Use or browse our website (via cookies and analytics tools)

4. How we use your data

We use your personal data to:

• Respond to enquiries and communications
• Engage in one-to-one business correspondence
• Understand how our website is used and improve its performance
• Operate and maintain our website
• Comply with legal or regulatory obligations

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We usually retain enquiry and correspondence data for up to 24 months after our last interaction with you, unless we need to keep it longer for legal, accounting, contractual, or dispute-resolution purposes.

5. Lawful bases for processing

We process personal data under the following lawful bases:

• Legitimate interests — to operate  our website and respond to business enquiries
• Consent — where required (e.g. non-essential cookies)
• Legal obligation — where processing is required by law

You may withdraw consent at any time where consent is the applicable basis.

6. Sharing your data

We do not sell personal data.

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We may share personal data with trusted service providers who help us operate our website, manage communications, host content, process website forms, analyse website usage, or maintain our technical infrastructure.

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These providers may include:

• website hosting and management providers, including Webflow;
• analytics providers, where analytics are enabled;
• email and business communication providers;
• IT, security, and infrastructure providers.

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These providers process data only on our instructions and are required to apply appropriate security measures.

7. Cookies and analytics

Our website uses cookies and similar technologies to:

• Ensure the website functions correctly
• Analyse website traffic and usage
• Improve user experience

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A cookie banner is displayed when you firstvisit the site, allowing you to manage your preferences. You can also control cookies through your browser settings.

8. Data storage and security

We take appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or misuse.

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Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless alonger retention period is required by law.

9. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where applicable)

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To exercise your rights, please contact us at joseph.hammond@runpilot.io.

10. Complaints

If you have concerns about how we handleyour personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

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Website: https://ico.org.uk

11. Future services

Where these providers process personal dataon our behalf, they are required to process it only in accordance with our instructions and to apply appropriate security measures.

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Some providers may process personal data outside the United Kingdom. Where this happens, we rely on appropriate safeguards, such as adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or other lawful transfer mechanisms.

12. Changes to this policy

We may update this Privacy Policy from timeto time. Any changes will be posted on this page, with the updated date shown above.

13. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact:
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Email: joseph.hammond@runpilot.io

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